In the tourism industry, people are usually employed in travel agencies / ticketing agencies. Their business can be broadly divided into the following three areas:
Inbound travel agencies: | They provide services for incoming visitors by guiding them in sightseeing and shopping. Some of them also arrange tours to the Mainland for visitors. |
Outbound travel agencies: | They mainly provide services for Hong Kong people travelling abroad. For instance, they arrange package tours, book air tickets and hotel accommodation for the clients. |
Ticketing agencies: | They mainly help visitors to make transport arrangements (e.g. air tickets and rail passes) and book hotel accommodation. |
Some travel agencies are only engaged in one area of business (for example, ticketing business) while some are engaged in all the above areas.