Non-flying Staff


Sales

Sales in an airline involves booking and issuing of air tickets which require regular contacts with individual passengers and travel agencies. In cargo sales, the work is similar to that of passenger sales except that the cargo sales representative deals with cargoes instead of passengers.


Job Description

Sales Representative

Reservation Clerk


Ticketing Clerk


Customer/ Passenger Service

Job Description

Passenger Officer/ Passenger Reception Officer/ Customer Service Officer

The non-flying staff handling passengers at the airport include positions like passenger officers, passenger reception officers and customer service officers. Their duties include:


Cargo Service

Job Description

Cargo Officer


Loading Officer


Flight Operation

Job Description


Aircraft Maintenance

Job Description

Aircraft Maintenance Engineer


Airlines usually maintain a team of trained technical staff to supervise the maintenance work of the contractor.



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