Job Description
Tour escorts mainly provide services for people travelling abroad. Their duties include:
Liaise with the tourist guide of the destination to arrange for accommodation, baggage handling, sightseeing, shopping, etc.
Perform the duties of an escort and serve the needs of clients throughout the trip
Some tour escorts have to take up the duties of a tour guide during the trip and show the tourist group around historical and scenic spots
When they are not required to conduct tours, they have to man the counters at the offices of their travel agencies to answer enquiries from clients and provide them with travel information
Qualities and Qualifications
Have Secondary 5 education or above (some companies require applicants to have higher academic qualifications, such as tertiary education, when recruiting long-haul tour escort trainees)
Must possess valid travel documents
Speak fluent Cantonese and English; having knowledge of other languages would be an advantage
Must be familiar with travel, ticketing, reservations and other related procedures
Mature, honest and courteous
Patient and responsible
Like meeting and dealing with people; a good talker and have a good sense of humour
Clear-headed and adaptable
Professional Qualifications
Must possess the certificate issued by the Travel Industry Council of Hong Kong
For information on the professional qualifications of tour guides, please contact the following organisation:
Travel Industry Council of Hong Kong
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![]() | 2807 1199 |
![]() | http://www.tichk.org |
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