Salary of the retailing staff is usually determined by individuals' experience, performance and length of service. They usually receive monthly salary of fixed amount. Besides, sales staff will receive turnover-based commissions on top of their basic salary.
Companies may also offer fringe benefits to their staff. Common examples are:
Year-end bonus
Free meal or meal allowance
Travel allowance
Free or subsidised medical care
Staff discount on purchase
Recreational activities
Some companies even offer bonus based on attendance, service standard and performance of staff
Different stores have different business hours but most of them have long opening hours, about 10 to 12 hours a day. Store staff are, therefore, required to work in shifts. Basically, there are two shifts:
Morning Shift: Staff usually have to report duty 30 minutes to 1 hour before the opening time
Afternoon Shift: Staff usually need to stay behind for 30 minutes to 1 hour after closing
During some special festivals such as Christmas Eve and Chinese New Year Eve, sales staff may need to work overtime.
Retailing staff are usually entitled to 4 to 6 paid rest days a month in addition to the statutory holidays and annual leave
Since public holidays and Sundays are the peak time of business, staff are usually required to work on these days. They will then be given day-off in lieu
Sales staff usually work in well decorated, air-conditioned but busy stores. Besides, they are required to put on uniforms. Non-sales staff mainly work in air-conditioned offices. On the other hand, some posts like staff of Purchasing Department may be required to work outdoors.
Employment Protection
For questions and information on the Employment Ordinance or other labour legislation in Hong Kong, please access:
![]() | The 24-hour Enquiry Hotline of the Labour Department :2717 1771 (the Hotline is handle by “1823 Citizen’s Easy Link”) |
![]() | The Labour Department's homepage: www.labour.gov.hk/eng/legislat/contentA.htm |