Introduction

With her reasonably priced goods and excellent services, Hong Kong has attracted many tourists to come to see this famous 'Pearl of the Orient' and hotels have shouldered the responsibility of taking good care of these visitors.

A modern hotel usually consists of the hotel management and a number of departments which can be divided into two types:

1. Front-line Departments that provide direct service to guests:

2. Supporting Departments:

The following is the typical structure of a hotel:

In fact, a hotel is the world in miniature which provides all tourists with daily necessities such as food, shelter, entertainment, goods, sports and services. From another perspective, guests from all over the world come and bring with them their customs, languages, likes and interests. Therefore, hotels need to provide full range of services to cater for the needs of different visitors. Are you ready to be one of the employees in this industry?

Since the hotel industry places high value on employees' working experience, people interested in the field usually begin with operational experience in the entry posts. In this section, we are going to introduce to you the work of different departments as well as each department's entry posts.


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