Job Description
Caretakers are responsible for day-to-day routine security and management duties:
Perform patrol duty (they may be required to patrol each floor on their own)
Register visitors, repair or delivery workers going in and out of the building, prevent unauthorised entry into the buildings
Record every incident that occurs in the building, e.g., lift breakdown, power failure, water seepage, alarm ringing, and notify those responsible for appropriate follow-up actions
Ensure all fire escapes are not blocked any time
Liaise with technical staff to ensure that all electrical and mechanical installations are in good condition
Handle routine duties like collection of management fees, allocating trash bags, notifying technical staff for minor repair work
Observe the repairs and cleaning services handled by contracting companies
Keep public order
Handle emergencies
(For caretakers at a higher rank) supervise subordinates and monitor the security systems in the control room
Qualities and Qualifications
Possess primary education level or above (secondary education level is required from staff in supervisory rank)
Have received relevant training prior to employment
Courteous, friendly and responsible
Watchful, flexible, capable of handling emergencies
Physically fit
Familiar with the area where he/she serves, e.g., the locations of fire escapes and fire extinguishers, etc.
Able to discharge duties independently
Have good communication skills - fluent in Cantonese, able to speak simple English (some positions may have higher language requirements, e.g., fluent Putonghua)
Some positions require a first-aid certificate and computer literacy (for those working in the control room)
Caretakers at supervisory level have to possess management skills, relevant experience and computer knowledge; some companies require caretakers at this level to have driving licence
Hold Security Personnel Permit
Security Personnel Permit
A person who performs security work for another person for reward is required to hold a valid Security Personnel Permit issued by the Commissioner of Police.
The following are the four categories of permits:
Category A: |
Guarding work restricted to a single private residential building, the performance of which does not require the carrying of arms and ammunitions
|
Category B: |
Guarding work in respect of any persons, premises or properties, the performance of which does not require the carrying of arms and ammunitions and which does not fall within Category A
|
Category C: |
Guarding work, the performance of which requires the carrying of arms and ammunitions
|
Category D: |
Installation, maintenance and/or repairing of a security device and/or designing (for any particular premises or place) a system incorporating a security device |
For details of the application procedures, please contact:
Security & Guarding Services Industry Authority
![]() | Room 408, Prince's Building, 10 Chater Road, Central |
![]() | 2801 6181 |
![]() | http://www.sb.gov.hk/eng/links/sgsia/ |
Security Personnel Permit Section of Hong Kong Police Force
![]() | 12/F, Arsenal House Police Headquarters, No. 1 Arsenal Street, Wan Chai, Hong Kong |
![]() | 2860 6543 |
Career Path
People without practical experience in property management usually start at a relatively junior level. They will have chances of promotion if they can demonstrate their competency on the basis of performance, work experience and qualifications obtained from continuing education. The usual promotion ladder for the grade of caretaker is as follows: